I haven’t received my package

Please check the address you’ve filled in at our webshop page, especially the house number and the zip-code and take notice about the information about when to expect the delivery:

If you order in Europe before 15.00 hours (GMT/UTC+1 or +2 depending on the season) or if you order in the US before 12.00 AM (GMT-8 or -7 depending on the season), we’ll send it the same day on its way to you. When it will arrive at your house depends on where you live. Delivery will take place within 2-7 business days from the moment of shipping.

If you feel it takes too long, please send us an email at support@waka-waka.com and mention the order number and the (correct) delivery address.

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